Unreal Coincidence. My inspiration for this site.

After buying a damaged vehicle from Ottawa Honda Pre Owned earlier this year and being left hung out to dry with a damaged and poorly repaired $20 000 vehicle I bumped into a couple of co workers who were discussing their recent car purchases. My co-worker began telling me about a vehicle that he purchased only a couple months ago. While looking through the glove box of his 'new to him $20 000 vehicle he discovered a $5000. repair bill from Ottawa Honda's collision center. Upon closer inspection he discovered that his newly purchased Honda had been involved in a collision and this was not disclosed to him by none other than Clarence D'Silva the premier Salesman at Ottawa Honda Pre Owned. My jaw hit the floor and I just about fell over. I then began telling him about my experience earlier this year with Ottawa Honda and Clarence....and Rick Saunders.

We both couldn't believe that the same thing happened to both of us.

Fortunately for this individual he got all his money back but had to put up a huge fight and endure a lot of stress in doing so.

What a coincidence. But these facts are starting to paint a clear picture of Ottawa Honda Pre Owned. It's too bad. Most people like myself would love nothing but a smooth transaction and to recommend a company and salesman to other friends, family, and co-workers. Why a company would like to do business like this is well beyond me.

My Experience With Ottawa Honda Pre Owned

In early 2011 I purchased a used vehicle from Ottawa Honda Pre Owned located at 1075 Richmond Rd in Ottawa. I dealt with Clarence D'Silva and he was a pretty seemingly nice guy to deal with. The vehicle I purchased appeared to be in good shape and drove nice. Clarence assured me the paint was all original on several occasions throughout our conversations. We made a deal and I purchased it. About 2 weeks later I was washing and waxing the car. Upon closer attention I noticed the rear portion of the car was repainted. You could clearly see 'orange peel' in the paint and 'fish eyes' from a poor paint job. On a hunch, I contacted Ottawa Honda's collision center conveniently located at 1075 Richmond rd. I provided them with my VIN number and they told me they had this vehicle in for a body repair and that some panels had been repainted by them.

When I discovered this I contacted Clarence D'Silva told him about what I found. I then brought the vehicle in and showed Rick Saunders (Manager) and Clarence. They agreed that it appeared repainted. Rick Saunders the Manager of Ottawa Honda Pre Owned said it 'probably had some scratches blown in' and some 'paint touch ups here and there'. He was, in so many words, telling me what happened to the car, but not admitting anything. Rick Saunders has been selling cars for a long time and knows the laws very well.

After our conversation they offered to exchange the car for something else on their lot. All of which had cosmetic flaws and were clearly abused. I declined another car from them and they refused to refund my money.

I contacted OMVIC who governs used car sales and let me tell you they are useless and don't really care.

So like so many others I was left with a vehicle that has had some kind of body damage, was lied to and now own a car not worth the $20 000 I paid for it.

How any human being can sit in front of a family and not be honest with them in order to make a few hundred bucks is beyond me.

This site is intended to educate other potential Ottawa Honda Clients and provide them with information they need in order to purchase a car from Ottawa Honda Pre Owned. $20 000 is a lot of money for any family and you should be entitled to a 'straight' car for that money - unfortunately not at Ottawa Honda Pre Owned - for me!